- Opportunities
- Project Consultant
- Account Manager: Japanese Market
- Marketing Intern
- Sales Administration / CSR
- Account Manager
Sales Administration / Customer Service Representative

Reporting To:
Vice-President of Sales & Marketing
The role:
This is a full-time role that may be also be done by a highly organised individual who can work at least 25 hours/week
- Be the primary interface with customers to ensure delivery of and satisfaction with services provided and to followup on additional/upsell opportunities
- Assist the Sales team in their interactions and data collection from clients, and ensure proper and effective communications are taking place between the company and clients
- Setup and maintain relevant CSR processes and make sure that all customer-related information is updated in the company’s CRM application
- Assist with completion and processing of relevant paper work as well as coordinating with the Finance department to followup on outstanding collections
- Work with other team members and departments to support sales and marketing activities such as customer surveys, competitive studies, on study with marketing, etc.
About you:
- A customer-service focused individual who enjoys working with clients and who is able to work well with internal teams to ensure customer satisfaction with delivered services
- At least four years selling working in sales administration and/or customer service roles
- Good at maintaining relationships with customers
- Good personality with strong communications and negotiation skills
- Keen to work in a modern company with a high-paced work environment
- Bachelor’s degree in any relevant field
- Good spoken and written English skills are required
Applicants are invited to submit their resume online or email it to: suree.j@cloudforcehr.com